![]() ![]() Remember, when you use a rating system such as Google, the whole intention of the review system is that it is consumer driven. You’ll also decrease your legitimate options for a revision NEVER react to a bad review from a customer from ego and anger. ![]() It can help you not only retain the currently dissatisfied client, patient or customer, but it can improve your service levels so get fewer of them in the future. This is information you DO not want to dismiss, get angry over or react negatively to - this information is gold. But they are actually your customer’s legitimate experience with you. What this means to a perfectionist: Google, Facebook or Yelp reviews that are less than 5-star reviews might sting. It takes so many years to get through medical school or other professional training regimes, that primarily only dedicated perfectionists get through. If you work in medicine, no doubt you are an over-achiever on many counts. ![]() So the first thing you might ask yourself, your Administrator or business development team for your doctors office, dental practice or veterinarian service, is what can I to remove a “bad review” from Google? Here is a brief overview of the DOs and DON’Ts of removing customer reviews from Google.įirstly, you need to NEVER react when you’re angry about not getting a perfect review. Despite your efforts, good or bad, you get what you feel is a ‘bad review on Google‘ or another consumer website, like Yelp. ![]()
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